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  • 3 ways to reduce customer churn at your fitness centre

    In order to be sustainable and successful, gyms and fitness centres need to build a strong, loyal membership base with minimal customer churn and consistent cash flow. Customer churn can be hugely detrimental to the success of your gym for a number of reasons. For one, if you have no consistency in...

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  • Financial year resolutions to improve cash flow

    As the new financial year gets underway, now is the time to be reviewing your cash flow management processes and putting systems into place to increase efficiency. After the stress of tax filings, receipt compiling and yearly reports fades away, consider your future income objectives. Are you hoping...

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  • Why cash flow is the key to growing your fitness...

    Gym owners across Australia know that health and fitness is very competitive business. If you’re serious about outplaying and outlasting your competition, you need to get savvy about critical business performance indicators like cash flow. Here, our experts explain why understanding cash flow is...

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  • 2014 Amendments to the National Regulations - what you...

    Changes to the Education and Care Services National Regulations (National Regulations) came into effect on 1 June 2014 for all States and Territories, except for Western Australia where amendments will come into effect later this year. The National Regulations provide the framework for the education...

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  • Plan to succeed with direct debit – how to get started

    If you’ve ever been on the receiving end of a one-on-one demonstration from one of our friendly fitness payments consultants, you will have seen how the right direct debit software has the power to improve the way cash flows through your business and give you a mighty edge over your competition (if...

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  • How to find the freedom to step away from your to-do...

    Have you ever passed a perfectly relaxing afternoon by sitting and watching a duck swim effortlessly around a pond? Watching the way she glides serenely over the surface of the water, you wouldn’t be able to tell how hard her little legs are working underneath, efficiently kicking at the perfect...

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  • 3 ways to reduce customer churn at your fitness centre

    In order to be sustainable and successful, gyms and fitness centres need to build a strong, loyal membership base with minimal customer churn and consistent cash flow. Customer churn can be hugely detrimental to the success of your gym for a number of reasons. For one, if you have no consistency in...

    Read More
  • Understanding different recurring revenue models

    Integrating a recurring revenue stream offers a vast range of benefits for startups and SMEs. In addition to receiving sustainable and predictable cash flow, your business can become more attractive for investors, buyers and clients due to the consistent revenue you collect. Supporting a recurring...

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  • Does the effect of individual Net Promoter Scores...

    This article was supplied by The Retention People In this study we go a step further on our research into Net Promoter Score® and examine whether the NPS® provided by a member can predict the risk of them cancelling in the 12 months following their completion of the survey.  The answer is YES! Key...

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